U.S. Consumer Safety Product Commission Suggests Galaxy Note 7 Owners Should Turn Devices Off

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Published 9 Sep 2016

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Earlier today, the Federal Aviation Admission advised that Galaxy Note 7 owners should not use, or charge, their devices while flying.

And now, the Consumer Safety Product Commission based out of the United States has officially commented on the situation of exploding faulty batteries, recommending that Galaxy Note 7 users should simply shut down their devices and not turn them on again. Instead, they should keep them powered down and work on returning them.

Here’s the full statement:

“Lithium-ion batteries pack a lot of power into a small package. When these batteries overheat and burst, the results can be serious. This is why the U.S Consumer Product Safety Commission (CPSC) is urging all consumers who own a Samsung Galaxy Note7 to power them down and stop charging or using the device.

This consumer warning is based on recent reports involving lithium-ion batteries in certain Note7 devices that have resulted in fires. These incidents have occurred while charging and during normal use, which has led us to call for consumers to power down their Note7s.

CPSC and Samsung are working cooperatively to formally announce an official recall of the devices, as soon as possible. CPSC is working quickly to determine whether a replacement Galaxy Note7 is an acceptable remedy for Samsung or their phone carriers to provide to consumers.”

Samsung has subsequently confirmed that it is working with the CSPC to officially recall the Galaxy Note 7.