Samsung Says 85 Percent Galaxy Note 7 Units Have Been Returned in the United States

BY

Published 5 Nov 2016

NSFW AI Why trust Greenbot

We maintain a strict editorial policy dedicated to factual accuracy, relevance, and impartiality. Our content is written and edited by top industry professionals with first-hand experience. The content undergoes thorough review by experienced editors to guarantee and adherence to the highest standards of reporting and publishing.

Disclosure

samsung-galaxy-note-7-box

In a short update, Samsung today announced that nearly 85 percent of Galaxy Note 7 owners in the United States have replaced their device through the company’s refund and exchange program. It notes that the majority of Note 7 owners went for another Samsung smartphone only. 

The Korean company is still focused on collecting the remaining 15 percent Note 7 units out there in the US. To speed up the process, the company will be rolling out a software update for the Note 7 in the coming days that will limit its battery charge to 60 percent. Post the update, a pop-up a reminder will also start showing up for remaining Note 7 customers to get the device exchanged from Samsung whenever they turn the screen on, put the device on charge or reboot it.

T-Mobile has already announced that it will roll out this software update for the remaining Note 7 owners on its network from November 5. It is likely that other major U.S. carriers will also follow suit.

Have you returned your Galaxy Note 7 to Samsung yet? If yes, how was your experience? If not, why? In case you cannot make up your mind on which phone to buy, make sure to check out our article on some of the best Note 7 alternatives currently available in the market.

[Via Samsung]