Last week, Samsung updated the Galaxy Note 3 to Android 4.4 KitKat. Turns out that update had some code in it that made third party cases, specifically those with flip covers, stop working correctly. At first Samsung denied that this was even an issue, going to far as to insist that you should buy Samsung cases if you want them to work properly with Samsung phones. According to Ars.Technica, that stance has now changed, and Samsung will issue yet anther software update that will make third party cases work exactly as they should.
Why the change of tune? We’ll never really know the real story, but I have a theory. Someone really high up at Samsung opened his laptop one day, did a Google search for Samsung, saw the millions of stories written about this bug because last week was admittedly a slow news week, and then he or she made an angry phone call to the engineering department.
Part of the reason people buy iPhones is because there’s an absolutely gigantic third party market for accessories. Makes sense when you think about it, Apple only comes out with one new design every 24 months. Samsung probably realized they should foster the growth of their third parties, so they decided to change their minds.
I’m glad to see common sense prevailed, though it’s a shame this was even an issue in the first place. At least Samsung moves quickly, you have to admit that much.