Samsung confirms Galaxy S6 and S6 edge RAM issue, says fixes are coming

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Published 1 May 2015

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Galaxy-S6-RAM-usage

Samsung has confirmed that a RAM issue is causing performance problems for some on its new Galaxy S6 and S6 edge. The South Korean company has vowed to address the issue with a series of “micro-updates” that will begin reaching users soon.

The Galaxy S6 and S6 edge certainly aren’t slouches. In fact, they’re two of the fastest smartphones you can buy right now. They also pack 3GB of RAM, which should be more than enough for day-to-day use in 2015. But thanks to a bug, that RAM isn’t being used effectively.

Like all Android devices, the Galaxy S6 and S6 edge store application data in the RAM for quick access, so if you’re switching between apps or using multiple tabs in the browser, they don’t have to keep reloading. When you stop using those apps, the data is then purged from the RAM.

But the Galaxy S6 and S6 edge are having trouble doing that. The 3GB of RAM they have available is filling up quickly and not being cleared properly, which is causing apps to crash and the system to become unstable for lots of users.

Fortunately, Samsung is already aware of the issue, and it is working to fix it.

“Micro-updates are in the process of being rolled out to correct issues relating to device performance and stability,” the company posted on its U.K. Facebook page. “Keep checking for these on your device via Settings > About device > Software update > Update now.”

I haven’t seen any new updates on my Galaxy S6 yet, but fortunately, I haven’t experienced the RAM issue yet, either.

[via TechRadar]