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Last week, we reported that some retailers are reporting abnormally high failure rate for the Galaxy S4 batteries. Now, Samsung itself has confirmed the issue for some European batches of the handset and is offering free replacement batteries to its S4 customers.
In an official statement to Trusted Reviews, the company recommends its Galaxy S4 owners to head over to their nearest service centre to get a free replacement battery.
We are aware of this issue, which has affected a limited number of customers. We ask all affected customers to please visit their nearest Samsung Electronics service centre, where they can receive a replacement battery for free of charge. We remain committed to providing the best possible user experience for our customers.
The affected batteries would either swell-up within 6 months or would dramatically lose their capacity to hold a charge. Samsung did not confirm whether this issue is limited to a certain region, country, batch of a battery or is a worldwide issue. However, the issue seems to be widespread in Germany where operators are reporting extremely high battery issues with the Galaxy S4.
So, if you own a Galaxy S4 whose battery life has decreased dramatically or swollen, its time to head over to your nearest Samsung service centre.
