Razer is Ending Support for Nextbit Robin’s Cloud Storage on March 1

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Published 9 Jan 2018

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Disclosure

Nexbit Robin

Razer acquired Nextbit back in January of 2017, and, since then, support for the Nextbit Robin has been winding down.

Now, as the Razer Phone is available and all focus has been applied to that newest flagship smartphone, the final stages of winding down support for the Nextbit Robin are in full swing. That includes shutting down the Robin’s flagship feature, Smart Storage. With it, Robin owners could store app and app data, along with pictures, in an allocated 100GB of cloud storage that each handset was provided with.

    It was a quick and easy way to storage pictures in the cloud, as well as unused apps — but keep the data for quick downloads when the app was needed again.

    Now, as confirmed by emails sent to Robin owners, Razer has confirmed that it will be shutting down support for Smart Storage on March 1. Here is the email, as originally obtained by Android Police:

    “Hi Rebels,

    We would like to sincerely thank all of you for using Smart Storage. The Smart Storage service will, however, be ending on March 1st, 2018.

    What happens on March 1st, 2018:

    If you haven’t signed out of Smart Storage, you will be automatically logged out of our servers. Images (thumbnails in gallery) and apps (cloud icons on launcher) that are archived and are not local to the phone will not be accessible through your phone anymore. This includes Apps in the FAB tab. All the images that are backed up until that point will be available on our tools https://cloud.nextbit.com. Only the content that is local will be accessible from the phone at that point.

    If you want to keep app data, be sure to restore all of your apps manually, and pin them to prevent them from being offloaded.

    Until the service completely ends, we have worked very hard to provide you a way to download your pictures. This is now available at https://cloud.nextbit.com. You have the option to select images individually or download all as a large zip. Please note that the download speed depends on your internet connection. Please use the same account to login as you have used on your Robin phone.

    We plan to keep this tool active until April 1st, 2018. After that, all the personal information and data that has been collected from you will be purged and we won’t be able to recover your data. However, information that must be stored in accordance with applicable laws and regulations will be stored for the period specified by the relevant laws and regulations and then disposed of immediately.

    Thank you so much for supporting our team and Robin.”

    Razer has been winding down support for the Robin ever since its acquisition, so Smart Storage was always on the way out. A proper head’s up will surely help Robin owners prepare for the closure, though, and make sure that they are able to store everything they want ahead of losing access to that storage option.

    [via Android Police]