New Samsung Webpage Tells You if Your Galaxy Note 7 is Safe

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Published 13 Sep 2016

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Still wondering whether the Galaxy Note 7 you’re using is at risk of exploding? Now Samsung has a new webpage that lets you quickly and easily find out for certain. All you need is your handset’s IMEI number.

Every unit from Samsung’s original batch of Galaxy Note 7 shipments is considered at risk of a battery fault that has caused some devices to explode. If you’ve had yours since launch, then, you will almost certainly need to return it for a replacement.

However, if you bought yours later, or yours has already been replaced, you can now confirm whether it’s safe. Simply visit Samsung’s new webpage and enter the IMEI number of your Note 7. You can find this on the handset’s box, or by entering *#06# in the Phone dialer.

Samsung has already made some changes to its Galaxy Note 7 packaging to make it easier to identify safe models, but for those who want peace of mind, the tool above is well worth the 30 seconds it takes to use.

And of course, if your device is one of the unsafe ones, you should return it to Samsung for a brand new replacement as soon as possible. You might have to wait a little while for the new unit, but the old one simply isn’t worth the risk.