Buying a xel isn’t for the faint of heart. says that preorders are higher than expected, making the xel X especially in a 128GB configuration, the most difficult model to come by.

A 9to5 report found many who placed an order on the Store are missing their original delivery estimate. Some are going several weeks past the projected window going deep into November.

A spokesperson told the site the company is working furiously to fill backorders:

’re thrilled to see the excitement for our new xel phones, frankly pre-order dem has exceeded our expectations. ’re working to restock our inventory as soon as possible.

As with any new product, the ordering situation may be fluid. Right now on the Store, the xel Xis listed as completely out of stock, except for the Very Silver version with 32GB. The xel has slightly better availability, although the “limited edition” Really Blue isn’t available.

If you’re a Verizon customer don’t mind the phone shipping with a locked bootloader, you may have more options. l models colors of the xel 32GB xel Xare available from Verizon can be shipped in a week or less, according to a spokesperson. In-store availability is going to vary, so you may want to call or visit a local store to check on their inventory. The Verizon version does work on all carriers just like the one from , so you don’t necessarily have to use Verizon as your mobile carrier.

The carrier is out of stock, however, of 128GB versions of the xel X the 32GB Xin Really Blue. They’re expected to ship Dec. 2 or sooner if replenished with more units from .

The impact on you: Trying to get your hs on a hot new product like the xel can be frustrating. so, we don’t know what “higher than expected” dem means, as in whether only made a small number of phones or buyer interest really superseded a large supply. Either way, getting your hs on one isn’t going to be an easy task in the near future.